This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.
Who we are
Fontebona, registered as an association with NIF G52560133, at Finca Fontebona Lozana s/n 33537 Piloña ASTURIAS Spain,
Any questions regarding this policy and our privacy practices should be sent by email to privacy @ fontebona.es.
About information you give us directly
The personal information we collect, store and use might include your name and contact details (including postal address, email address and telephone number and any other personal information shared with us.
About information you give us indirectly
Technical information, including the type of device you're using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.
Information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, products and services you viewed and searched for, referral sources (e.g. how you arrived at our website).
Some anonymised statistical information about your visit is collected through the services of statcounter.com.
When you interact with us on social media platforms such as Facebook and Twitter we may obtain information about you (for example, when you publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms.
What do we do with your information?
Not a lot, really
Where appropriate, we will make clear why we are collecting this type of information and what it will be used for.
We may use your information for a number of different purposes, which may include:
- providing you with the services, products or information you asked for.
- carrying out our obligations under any contracts entered into between you and us;
- keeping a record of your relationship with us;
- conducting analysis and market research so we can understand how we can improve our services, products or information;
- checking for updated contact details against third party sources so we can stay in touch if you move;
- seeking your views or comments on the services we provide;
- notifying you of changes to our services;
- sending you communications which you have requested and that may be of interest to you. These may include information about campaigns,
Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion.
We do not usually collect sensitive data about you unless there is a clear and valid reason for doing so and data protection laws allow us to, for example, we may ask for your health information if you are taking part in one of our activities.
How long is your information kept for?
We keep your information for no longer than is necessary for the purposes it was collected for, The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. health/safety and tax/accounting purposes).
We review our retention periods on a regular basis.
Who has access to your information?
We do not give, sell or rent your information to third parties.
We do not share your information with third parties for marketing purposes. Your information may be shared by us with third parties but only if and when there is a legal necessity.
We will only send you communications by email if you have explicitly provided your prior consent. You may opt out of our mailing list at any time by clicking the unsubscribe link at the end of our marketing emails or on the contact form of our website.
The data is yours, not ours
You have a choice about whether or not you wish to receive information from us. Or that we change or delete the data we have on you. Just let us know.
You have a right to request access to the personal data that we hold about you. You also have the right to request a copy of the information we hold about you, and we will provide you with this unless legal exceptions apply.
You have the right to have inaccurate or incomplete information we hold about you corrected. The accuracy of your information is important to us
You have a right to ask us to restrict the processing of some or all of your personal information if there is a disagreement about its accuracy or we're not lawfully allowed to use it.
You may ask us to delete some or all of your personal information and in certain cases, and subject to certain exceptions; we will do so as far as we are required to.
You have a right for your personal information to be portable
You have the right to object to processing where we using your personal information.
If you want to exercise any of the above rights, please email us at the address mentioned at the top or any other way.
Keeping your information safe
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Use of 'cookies'
Links to other websites
Our website may contain links to other websites run by other organisations. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our website.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under please get your parent/guardian's permission beforehand whenever you provide us with personal information.
We are committed to protecting vulnerable supporters, customers and volunteers and appreciate that additional care may be needed when we use their personal information. In recognition of this, we observe good practice guidelines in our interactions with vulnerable people.
Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you?re happy with any changes. If we make any significant changes we?ll make this clear on this website.
Review of this Policy
We keep this policy under regular review. This policy was last updated in December 2018.